Privacy Policy

Last Updated: 2026-02-22

At MentionGPT ("we," "us," or "our"), we believe privacy should be simple and transparent. This Privacy Policy explains what information we gather, why we gather it, and the choices you have when you use https://MentionGPT.app and the tools connected to it (the "Service").

1. The Data We Collect

We aim to collect only what we need to run the Service. Depending on how you interact with us, this may include:

  • Account details such as your name and email address, which you provide when you register.
  • Billing details handled entirely by our third-party payment provider - we never see or store your full card number.
  • Service activity such as the keywords you track, the threads you save, and the replies you generate, so we can deliver and improve the product.
  • Technical data like IP address, browser type, and usage events, collected automatically through cookies and similar technologies.

2. How We Use Your Data

Your information lets us authenticate your account, run keyword monitoring, generate AI replies, process payments, provide support, and send you essential service notices. We also use aggregated, anonymized usage data to understand how the product is performing and where to invest next.

3. Cookies

We use cookies to keep you signed in, remember your preferences, and measure how the Service is used. You can disable cookies in your browser settings, though some features may not work correctly if you do.

4. Sharing and Disclosure

We do not sell or rent your personal information. We share data only with trusted service providers who help us operate the Service (for example, payment processors, hosting, and analytics), and only to the extent they need it. We may also disclose information if required by law or to protect the rights and safety of our users.

5. Data Retention and Security

We keep your information for as long as your account is active or as needed to provide the Service and meet legal obligations. We apply reasonable technical and organizational safeguards to protect your data, though no method of transmission or storage is completely secure.

6. Your Rights

Depending on where you live, you may have the right to access, correct, export, or delete your personal data, or to object to certain processing. To exercise any of these rights, just reach out using the contact details below and we will respond promptly.

7. Children

The Service is intended for adults and is not directed at anyone under 16. We do not knowingly collect information from children. If you believe a child has provided us with personal data, please contact us so we can remove it.

8. Changes to This Policy

We may revise this Privacy Policy as our practices or legal obligations evolve. When we make significant changes, we will update the date at the top of this page and, where appropriate, notify you by email.

9. Contact Us

If you have questions about this policy or how we handle your data, email us at support@mentiongpt.app.

Your trust matters to us, and we are committed to protecting your privacy every step of the way.